As part of the Village's ongoing commitment to improve services to our residents, we offer convenient online payment options for the following services: water, business licenses, crime-free housing and tickets.  Please navigate to the appropriate portal below: 

Access the Citizen Self Service Portal for:

• Water/Sewer: View current and previous bills, consumption and payment history, and make one-time payments or sign up for autopay.
• Licenses: View current and previous bills and payment history, download your current license certificate, and make payments for most license types.
• General Billing: View current and previous bills and make payments for miscellaneous bills.

Having trouble accessing your account? Please refer to the Self Service User Guide or contact us at (847) 357-4000 and we’ll be happy to assist!

The Village also offers convenient automatic bill payment for water bills, go to our Bill Payment Options page to learn more about how the process works and how to register.

Through this online service, you can pay your Village tickets. The citation number must follow the following formats: CXXXX-XXXXXX or PXXXX-XXXXXX.

For tickets issued prior to February 12, 2020, please call (847) 357-4000 or mail your payment to:

Finance Department
901 Wellington Avenue
Elk Grove Village, IL 60007