In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the Elk Grove Village will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: Elk Grove Village does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: Elk Grove Village will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Elk Grove Village programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: Elk Grove Village will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of Elk Grove Village , should contact the office of Maggie Jablonski as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the Elk Grove Village to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of Elk Grove Village is not accessible to persons with disabilities should be directed to Deputy Village Manager, Maggie Jablonski.

Elk Grove Village will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

If you have any questions, please contact the American with Disabilities Act Coordinator.

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Elk Grove Village. The Elk Grove Village’s Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

The ADA Coordinator
901 Wellington Avenue
Elk Grove Village, IL 60007

Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or her/his designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of E and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator or her/his designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Village Manager or his designee.

Within 15 calendar days after receipt of the appeal, the Village Manager or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Village Manager or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator or his/her designee, appeals to the Village Manager or his/her designee, and responses from these two offices will be retained by Elk Grove Village for at least three years.

ADA Title II Transition Plan
In accordance with Title II of the Americans with Disabilities Act (ADA), Elk Grove Village has developed an ADA Transition Plan to serve as a guide to further the goals and initiatives set forth in future construction projects to ensure that improvements are made accessible and usable for all residents and visitors in our community. 

View the ADA Transition Plan here
*Alternative forms available upon request

ADA Transition Plan Grievance Procedure
If you have concerns regarding curb ramps, crosswalks, pedestrian traffic signals or other services within the public right-of-way, please fill out an ADA Grievance Form and submit it to the ADA Coordinator at ada@elkgrove.org.