New Online WaterSmart Customer Portal Now Available!

The Village has partnered with WaterSmart to provide customers the ability to review hourly water consumption. The benefits of using Watersmart include:

• Customizable leak and consumption-related alerts; 
• Utility bill forecasts based on consumption trends;
• Compare water usage to similar households; and
• Water-saving tips.

This service is part of our commitment to provide you with the best tools to manage your water use and bill. Register today at elkgrove.org/watersmart with your customer account number located on the upper right corner of your water bill.. The new water alerts customer portal will come at no cost to you and will be available 24/7.

Questions? Concerns? Call us at 847-357-4000 and we’ll be happy to assist you with online portal registration. Staff are available Monday through Friday from 8:30 a.m. to 5:00 p.m., and voicemail messages are returned within one business day.